Author: Bibi N. Bac
There are many books and articles written about management, supervisors, and employees in the workforce, which is great. However, there is not much written about high school graduates transitioning into the workplace. Writing resumes, applying for the position, getting that interview, starting a new job, not knowing what’s ahead including working with the different personalities in the workforce can be intimidating to say the least. As the new “kid” on the block, they may find themselves at the mercy of their coworkers, supervisors, and management. Not realizing those high school days are long gone and they are now in the real world can cause some young adults to behave in a manner which may be detrimental to their future career path.
I have been a supervisor, a staff development specialist, an associate human resource director and a director of labor relations for one of the largest psychiatric centers in NYS. I am a graduate of the City University of New York, Bernard Baruch College, and hold a bachelor’s degree (BBA) in business administration and a master’s degree (MEd) in adult education. As an NYS certified trainer and a staff developmental specialist, I developed, coordinated, and trained thousands of NYS employees in various management training programs in a multidisciplinary setting. Of the many courses I have taught in my thirty-one years of service with the NYS, I found that the four most important ones in any establishment are time and attendance, conflicts in the workplace, supervisory practices, and employees’ conduct on the job. My academic work experience and expertise in teaching and training upper management, first-line and seasoned supervisors, and lower level staff, makes me an expert on any of the above subject matter. One of my many achievements as the director of labor relations, is the development of an employee handbook for two of NYS’s psychiatric centers and one of NYS’s developmental centers, detailing the facility’s policies and procedures, NYS civil service rules and regulations and incorporating the various union contracts regarding employees’ rights versus management rights. Towards this end, I investigated, interrogated, disciplined, and terminated hundreds of employees for violations of management rules and regulations. As the director of labor relations, I advocated for the state of New York in disciplinary and grievance proceedings including workers compensation, unemployment benefits, EEOC, and human rights complaints. As a certified Florida supreme court family and county mediator for the past eleven years, I have been mediating private and court ordered family and small claims cases for various judicial circuits, in addition to mediating insurance cases for DFS.